Reference number: 202310001


  • Providing the highest standard of support to our customers
  • Ensuring reliable and timely responses to customers’ inquiries
  • Coordinating information exchange between customers and support teams
  • Developing the knowledge base
  • Analysis and reporting customers’ inquiries



  • A minimum of 2 years of experience in a similar position (Customer Care Specialist / Customer Support)
  • Excellent interpersonal and communication skills
  • Fluency in spoken and written English
  • Analytical, problem-solving mindset
  • Ability to work in an interdisciplinary team
  • Ability to work independently
  • Very good organizational skills



  • Experienceto work in an international environment
  • Experience in the implementation of systems, applications, devices
  • Experience with case tracking and management systems
  • Interest in advanced technologies



  • The opportunity to work in an interdisciplinary team formed by people with a passion
  • Attractive terms and conditions of employment
  • An incentive package of non-wage benefits
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